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Terms & Conditions

Effective Date: 6/01/2026
 

These Terms & Conditions govern your use of the Cascade Tutoring Center website, contact forms, communication channels, and services. For purposes of these Terms, “Cascade Tutoring Center,” “we,” “our,” or “us” refers to Cascade Tutoring Center DBA Cascade Tutoring Center, located at 593 NW York Dr. Bend, Oregon 97702.

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By using our website, submitting a form, contacting us, scheduling a consultation, enrolling in services, or communicating with us by phone, email, text message, or chat, you agree to these Terms & Conditions.


Services

Cascade Tutoring Center provides tutoring, academic support, test preparation, educational planning, courses, and related academic services.

Services may include, but are not limited to:

  • One-on-one tutoring

  • Small-group tutoring

  • Test preparation

  • Academic coaching

  • Subject-specific support

  • Summer courses

  • Homework support

  • Student assessments

  • Parent communication and consultation

Specific services, scheduling, pricing, cancellation policies, and expectations may be communicated separately through enrollment materials, invoices, emails, scheduling tools, or written agreements.


Website Use

You agree to use our website and communication tools only for lawful purposes. You may not use our website or services to:

  • Submit false or misleading information

  • Interfere with website functionality

  • Attempt unauthorized access to systems or data

  • Send spam, abusive, or inappropriate messages

  • Violate any applicable law or regulation

Cascade Tutoring Center may update, modify, or remove website content at any time.


Communication Consent

By submitting a form, contacting Cascade Tutoring Center, or enrolling in services, you agree that we may contact you using the information you provide, including by phone, email, text message, or other communication methods.

Communication may relate to:

  • Tutoring inquiries

  • Scheduling

  • Consultations

  • Assessments

  • Enrollment

  • Appointment reminders

  • Student support

  • Parent communication

  • Service updates

  • Billing or administrative matters

  • Other communication related to our services


SMS/Text Messaging Terms

Cascade Tutoring Center offers text message communication for families who opt in to receive messages.

By opting in to receive text messages from Cascade Tutoring Center, you agree to receive text messages at the phone number you provide. Messages may include tutoring inquiries, scheduling updates, appointment reminders, enrollment information, student support, service updates, and other communication related to Cascade Tutoring Center services.

If you separately opt in to marketing or promotional text messages, you may also receive messages about tutoring programs, courses, registration deadlines, special offers, or service updates.

Message frequency may vary.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing services from Cascade Tutoring Center.

You may opt out of text messages at any time by replying STOP.

You may request assistance by replying HELP.

After replying STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.


SMS Program Description

Program Name: Cascade Tutoring Center SMS Communication Program

Program Description: Cascade Tutoring Center uses SMS/text messaging to communicate with parents, guardians, students, and prospective families about tutoring inquiries, scheduling, appointment reminders, enrollment, student support, service updates, and promotional messages when separately authorized.

Customer Care Contact:
Email: info@cascadetutoringcenter.com

Opt-Out Instructions: Reply STOP to cancel text messages at any time.

Help Instructions: Reply HELP for assistance.

Message Frequency: Message frequency may vary depending on your interaction with Cascade Tutoring Center, scheduled services, enrollment status, and communication needs.

Fees: Message and data rates may apply.


Marketing Messages

Marketing and promotional text messages are optional. You are not required to consent to marketing text messages in order to receive tutoring services from Cascade Tutoring Center.

Marketing messages may include information about:

  • Tutoring services

  • Academic programs

  • Summer courses

  • Test preparation programs

  • Registration deadlines

  • Special offers

  • Service updates

You may opt out of marketing text messages at any time by replying STOP.


Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to learn how we collect, use, and protect personal information, including mobile phone numbers and text messaging consent information.

Cascade Tutoring Center does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent data with third parties or affiliates for their own marketing or promotional purposes.


Scheduling, Attendance, and Cancellations

Tutoring schedules, session times, cancellation expectations, and attendance policies may be communicated separately through enrollment forms, emails, scheduling software, invoices, or other written communication.

Families are responsible for reviewing and following the scheduling and cancellation policies provided at the time of enrollment or service.

Cascade Tutoring Center reserves the right to charge for missed sessions, late cancellations, or reserved tutoring time according to the policies communicated to families.


Payments and Billing

Pricing, payment terms, packages, invoices, and billing policies may vary depending on the service, course, or tutoring arrangement.

Families are responsible for paying invoices, tuition, course fees, or tutoring charges according to the terms provided during enrollment or billing.

Cascade Tutoring Center may update pricing or billing practices from time to time. Any changes will be communicated as appropriate.


Educational Outcomes

Cascade Tutoring Center is committed to providing high-quality academic support. However, academic outcomes depend on many factors, including student attendance, effort, practice, course expectations, school requirements, assessment conditions, and outside circumstances.

We do not guarantee specific grades, test scores, admissions outcomes, or academic results.


Parent/Guardian Responsibility

For students under 18, a parent or legal guardian is responsible for:

  • Providing accurate contact and student information

  • Communicating scheduling needs

  • Reviewing policies and service expectations

  • Paying applicable fees

  • Supporting student attendance and participation

  • Informing Cascade Tutoring Center of relevant academic needs or concerns


Intellectual Property

All website content, written materials, tutoring resources, course materials, graphics, logos, videos, documents, and other materials created by Cascade Tutoring Center are the property of Cascade Tutoring Center unless otherwise stated.

You may not copy, reproduce, distribute, sell, or use our materials for commercial purposes without written permission.


Third-Party Tools and Platforms

Cascade Tutoring Center may use third-party tools or platforms to support scheduling, communication, billing, customer relationship management, tutoring, video conferencing, or educational services.

Your use of those third-party tools may also be subject to their own terms and privacy policies.


Limitation of Liability

To the fullest extent permitted by law, Cascade Tutoring Center is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communication systems, or services.

Our total liability for any claim related to services is limited to the amount paid for the specific service giving rise to the claim, unless otherwise required by law.


Changes to These Terms

Cascade Tutoring Center may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our website, communication tools, or services after updates are posted means you accept the updated Terms.


Contact Us

If you have questions about these Terms & Conditions, please contact us:

Cascade Tutoring Center
593 NW York Dr. Bend, Oregon 97702
Email: info@cascadetutoringcenter.com
Website: cascadetutoringcenter.com

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