Privacy Policy

Effective Date: 6/01/2026

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Cascade Tutoring Center respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, contact forms, phone calls, emails, text messages, scheduling tools, customer relationship management system, and other communication channels.

For purposes of this Privacy Policy, “Cascade Tutoring Center,” “we,” “our,” or “us” refers to [Legal Business Name] DBA Cascade Tutoring Center, located at [Business Address, City, State, ZIP].

By using our website, submitting a form, contacting us, or enrolling in services, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Parent or guardian name

• Student name

• Phone number

• Email address

• Student grade level

• Student school

• Subject area or tutoring need

• Scheduling preferences

• Information shared during consultations, tutoring inquiries, or enrollment

• Communication preferences

• Messages sent through our website, text messaging system, email, or chat widget

• Billing or payment-related information, when applicable

We may also collect basic website usage information, such as pages visited, form submissions, referral sources, and general interaction data, to help us improve our website and services.

 

How We Use Your Information

Cascade Tutoring Center may use the information we collect to:

• Respond to tutoring inquiries

• Schedule consultations, assessments, and tutoring sessions

• Communicate with parents, guardians, students, and families

• Provide tutoring, academic support, test preparation, and related educational services

• Send appointment reminders and scheduling updates

• Share enrollment information

• Follow up with families about services

• Provide student support and progress-related communication

• Manage our customer relationship management system

• Improve our website, communication systems, and services

• Send service updates or promotional messages, if you have opted in to receive them

• Comply with applicable legal, regulatory, or business requirements

 

Text Message Communication

If you provide your phone number and opt in to receive text messages from Cascade Tutoring Center, we may send text messages related to tutoring inquiries, scheduling, appointment reminders, enrollment, student support, service updates, and other communication related to our services.

If you separately opt in to receive marketing or promotional messages, we may also send messages about tutoring programs, courses, registration deadlines, special offers, or service updates.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing services from Cascade Tutoring Center.

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Mobile Information and SMS Consent

Cascade Tutoring Center does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent data with third parties or affiliates for their own marketing or promotional purposes.

Mobile information collected for text messaging purposes will be used only to communicate with you regarding Cascade Tutoring Center services, scheduling, enrollment, student support, appointment reminders, and related communication, or for promotional communication if you have separately opted in to receive marketing messages.

We may share information with trusted service providers only as necessary to operate our business and provide services, such as communication platforms, scheduling tools, customer relationship management systems, payment processors, website hosting providers, or other operational service providers. These providers are not authorized to use your personal information for their own marketing purposes.

 

Email Communication

If you provide your email address, we may send emails related to tutoring inquiries, scheduling, enrollment, student support, service updates, and other communication related to our services.

You may unsubscribe from marketing emails by using the unsubscribe link included in those emails or by contacting us directly.

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How We Share Information

Cascade Tutoring Center does not sell personal information.

We may share personal information only in the following limited circumstances:

• With service providers who help us operate our business

• With tutors or staff members involved in providing services to a student or family

• When necessary to schedule, manage, or deliver tutoring services

• When required by law, legal process, or government request

• To protect the rights, safety, or property of Cascade Tutoring Center, our students, families, staff, or others

• In connection with a business transfer, such as a merger, sale, or restructuring, if applicable

We do not share personal information with third parties for their own independent marketing purposes.

 

Student Information

Because Cascade Tutoring Center provides educational services, families may share academic information with us, including information about a student’s grade level, school, courses, academic goals, learning needs, test preparation goals, or tutoring progress.

We use student-related information only to provide tutoring services, communicate with families, support student learning, and manage our business operations.

We do not knowingly collect personal information directly from children under 13 without parent or guardian involvement. Parents or guardians should submit information on behalf of younger students.

 

Data Security

We take reasonable steps to protect the personal information we collect and maintain. However, no method of transmission, storage, or electronic communication is completely secure. While we work to protect your information, we cannot guarantee absolute security.

 

Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage our business, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

You may contact us to request that we update or delete certain personal information, subject to legal, operational, or legitimate business recordkeeping needs.

 

Your Choices

You may contact Cascade Tutoring Center to:

• Update your contact information

• Ask questions about your information

• Request that we stop contacting you

• Opt out of marketing communication

• Request deletion of certain information, where applicable

To opt out of text messages, reply STOP at any time.

To request help by text, reply HELP.

 

Links to Other Websites

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites or services.

 

Changes to This Privacy Policy

Cascade Tutoring Center may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Cascade Tutoring Center
593 NW York Dr Bend, Oregon 97702
Email: info@cascadetutoringcenter.com
Website: cascadetutoringcenter.com